FAQ's & Shipping

Shipping & FAQs

Shipping: At Wonderland Sweets, we prioritize swift delivery of your orders. Typically, orders are dispatched within 24 to 48 hours of placement, although we guarantee shipment within 7 days as we are a small business. In the event of an item being out of stock, we offer either a refund or a mystery item of equal value as a replacement.

Collections: For local customers, we offer convenient collection options at various locations, depending on our market schedule. Keep track of our upcoming locations on our Facebook page. Our collection hub is situated at 8 Maitland Street, Glenorchy, Tasmania. Once your order is ready for collection, we'll notify you. You can contact us via Facebook, Instagram, or SMS at 0402 470 726 to arrange a suitable pickup time. Typically, collection orders are ready within 24 to 48 hours.

FAQs:

  1. Do you accept cash payments? Yes, we do. Cash payments are accepted for local collection orders, as well as at all of our market locations.

  2. Which markets do you attend? Wonderland Sweets frequents local markets such as the New Norfolk Market, Collinsvale Market, and the South Arm Community Market. Follow our Facebook page, where over 2.5K others stay updated on our weekly locations.

  3. Can I pay with Afterpay? Absolutely! You can conveniently pay in four instalments using Afterpay on our website.

Thanks for visiting our website and supporting our small business. For any further questions or inquiries, please don't hesitate to reach out to us via Facebook Messenger or simply click the 'Message Us' button to get in touch. We look forward to hearing from you!